AI Agent Development
Custom agents that understand a request, look things up in your systems and take the next step. They book, qualify, remind and escalate, and hand off to people when they should.
Explore AI agent developmentAI Solutions
AI solutions for business, built around the work your team repeats
Prilient Technologies is an AI development company in India that builds AI solutions for business. Our agents answer customers, read documents and follow up on leads. We start with one workflow you already run every day. Then we build, test and connect an AI system that does it reliably, with a person in the loop where it matters.
- Based in Vaishali Nagar, Jaipur
- Remote delivery for India, the US, the UK and the UAE
- 6 AI agents built in-house
AI development services
Nine ways we put AI to work in your business
Each service below solves a specific kind of work. We usually suggest starting with one, then adding others once the first is paying for itself.
AI Voice Agents
Phone agents that answer calls, understand what the caller needs and route or resolve it. Useful for front desks, missed-call follow-ups and after-hours lines.
Explore AI voice agentsWhatsApp AI Chatbots
Agents on WhatsApp that reply in seconds, qualify leads, share catalogues and book appointments. Built for the channel where most Indian customers already talk to businesses.
Explore WhatsApp AI chatbotsAI Workflow Automation
Flows that run a whole process: a trigger, AI steps that read and decide the easy cases, approvals by your team, and actions in your tools. Every step is logged.
Explore AI workflow automationGenerative AI & LLM Apps Soon
Assistants that search your policies, manuals and past tickets and answer with sources. We also build writing and summarising tools inside the apps your team already uses.
Document AI Soon
Systems that read invoices, purchase orders, forms and IDs, and pull the fields into your database. Low-confidence fields go to a person for review instead of being guessed.
AI Analytics & Forecasting Soon
Dashboards that turn sales and operations data into clear numbers, with plain-language questions on top. Forecasts help you plan stock, staffing and cash.
Computer Vision & AIoT Soon
Cameras and connected devices that count, inspect, detect and record events on the floor. We connect them to your software so each event becomes an alert or a report.
AI Consulting Soon
A short, practical engagement to find where AI will actually pay off in your business. You get a ranked list of use cases, a cost estimate and a plan you can act on.
Where to start
The best first AI project is usually boring
Look for work that is high-volume, repetitive and already written down somewhere. Answering the same 30 questions, booking slots, chasing payments or typing invoice data are good places to start. They have clear right answers, so you can measure the agent before you trust it.
- Your team does it many times a day
- A new hire could learn it from a checklist
- Mistakes are easy to spot and cheap to fix
- There is a clear hand-off point to a person
Not sure which fits? Book a free AI consultation
Our own products
AI we've built for ourselves first
We do not sell AI we have never shipped. Our AI Agents Platform runs six complete, demo-ready agents on one shared backend, and they hand work to each other. A live demo is available on request.
AI Receptionist
Answers calls and chats, routes callers, takes messages.
Hands off to → Appointment Setter
Customer Support Agent
Tickets, FAQs, sentiment detection and escalation to a human.
Hands off to → Your support team
WhatsApp Lead Generation Agent
Qualifies inbound leads on WhatsApp.
Hands off to → Appointment Setter
Appointment Setter
Books, reschedules and sends reminders.
Hands off to → Your calendar
Debt Collection Agent
Polite, compliant payment reminders and follow-ups.
Hands off to → Your accounts team
HR Interview Screening Agent
First-round candidate screening for hiring and staffing.
Hands off to → Your recruiter
Other products from the same team
VyapaarSense
AI business management software for SMBs: billing, GST, inventory, HR & payroll and cash-flow forecasts, with AI document capture and bank reconciliation.
Tainaat WorkforceOS
Compliance-first workforce OS for security, facility and logistics teams, with GPS and ZKTeco biometric attendance.
Process
How we deliver AI development services
Every project follows the same four steps, whichever service you choose. You can stop after any step and keep what we have built so far.
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Discover
We map one workflow with the people who do it today. We collect real examples and agree on how success will be measured.
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Prototype
We build a working version on your real examples and test it against the agreed measures. You try it yourself before you commit to a full build. Typical time: 2–4 weeks.
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Pilot
The system handles a share of live work while your team watches and corrects it. We fix what fails and widen the share only when the numbers hold.
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Run and improve
We launch with monitoring, alerts and a clear human hand-off. Each month we review results, retrain on new examples and add the next workflow.
Ways to work with us
Start small, then grow what works
Pick the engagement that matches where you are. Each one has a written scope, with a fixed quote after a free 30-minute call.
Best for: "We think AI can help but don't know where"
Discovery sprint
A short, fixed-scope engagement. We study your workflows and data, rank the use cases, and build a small proof on your own examples.
You get: a ranked use-case list · a proof on your data · a build estimate
Best for: "We know the workflow we want automated"
Build & launch
We design, build, test and launch one AI solution on your channels and systems. It includes a pilot with your team and a production launch.
You get: a working system in production · integrations · training for your team
Best for: "It's live, now keep it sharp"
Run & improve
A monthly plan that covers hosting, monitoring, model and prompt updates, and a monthly review. We also add new workflows as your needs grow.
You get: uptime monitoring · monthly quality reports · ongoing improvements
Responsible AI
How we keep AI accurate, safe and private
An AI system that is right most of the time is not good enough for your customers. These five practices are part of every project, not an add-on.
Evaluation before launch
We test each system on a set of real examples, including tricky and rude ones. It launches only when it passes the scores we agreed with you.
Guardrails
The system can only use the tools and data it is allowed to. It refuses out-of-scope requests and never makes up prices, policies or promises.
Human in the loop
Anything sensitive, unclear or high-value goes to a person, with the full context attached. You decide where those lines are.
Data privacy
We collect only the data a task needs and limit who can see it. Logs are kept for the period you choose, then deleted.
Built with the DPDP Act, 2023 in mind
For Indian businesses, we design consent, purpose limits and deletion requests around the Digital Personal Data Protection Act, 2023. For other markets, we follow the privacy rules you operate under.
Technology
Tools we use to build and run AI
We pick models and tools per project, based on accuracy, cost, speed and where your data must stay.
Models
- Leading commercial and open-weight language models, chosen per use case
- vLLM (self-hosted models)
Frameworks
- FastAPI (Python)
- NestJS
- Node.js
- Laravel
Data
- PostgreSQL
- MongoDB
- Redis
Frontend and apps
- React 19
- Next.js
- React Native
Cloud and DevOps
- Docker
- Nginx
- Secure cloud hosting, with encryption in transit and at rest
Channels
- Phone calls
- SMS (DLT-registered)
- Web chat
FAQs
Questions about AI solutions for business
What are AI solutions for business, in simple terms?
They are software systems that use AI models to do work people do today, such as answering customers, reading documents or spotting trends. A good one is connected to your own tools and data. It also knows when to hand over to a person.
Which AI solution should a small or mid-sized business start with?
Start with a task your team repeats many times a day and that has a clear right answer. For many businesses that is answering enquiries on WhatsApp, booking appointments or entering invoice data. We help you pick one in a free consultation.
Do we need a lot of data to use AI?
Usually not. Most agents work from your existing FAQs, price lists, policies and a few hundred real conversations or documents. We check your data in the discovery step and tell you if anything is missing.
Will AI replace our staff?
In our projects, AI takes over the repetitive part of a job, and people handle the exceptions and the relationships. The agent hands anything sensitive or unclear to a person with the full context. The aim is to give your team back time for the work that needs a person.
How do you stop the AI from giving wrong answers?
We test every system on real examples before launch and set a pass mark with you. Guardrails limit it to approved data and tools, and it hands over when it is unsure. After launch, we review conversations every month.
Is our data safe with an AI system?
We give each system only the data its task needs and limit who can see the logs. You choose how long data is kept. For Indian businesses, we design with the Digital Personal Data Protection Act, 2023 in mind, and we sign an NDA on request.
Do you work with companies outside India?
Yes. We are an AI development company in India, based in Jaipur. We take on projects from the US, the UK and the UAE as well as across India. We work over video calls and shared project boards.
How much do AI development services cost?
Cost depends on the number of workflows, channels and integrations. We price a discovery sprint and a build as fixed-scope projects, and running costs as a monthly plan. You get a written quote before any work begins.
Find the one AI project worth doing first
Tell us about the work your team repeats every day. In 30 minutes, we will tell you honestly whether AI fits and where to start.
Free 30-min call · NDA on request