Six AI agents that answer calls and chats, book appointments, qualify leads, follow up on payments and screen candidates. Start with an AI receptionist for clinics, or any one agent, and add others when you need them. They share one platform, so they pass customers to each other without losing context.
The agents
Answers calls and chats, routes callers and takes messages.
Hands off to → Appointment Setter · Customer Support Agent
Resolves common questions and raises tickets for the rest.
Hands off to → Your support team
Qualifies inbound leads on WhatsApp.
Hands off to → Appointment Setter · Your sales team
Books, reschedules and reminds.
Hands off to → AI Receptionist · Your front desk
Sends polite, compliant payment reminders and follow-ups.
Hands off to → Your collections team
Runs first-round screening for hiring and staffing.
Hands off to → Appointment Setter · Your recruiters
Modular
A clinic might start with the AI Receptionist and Appointment Setter. An NBFC might only need the Debt Collection Agent. A staffing firm might start with HR Interview Screening.
Every agent runs on the same platform, so adding a second agent is configuration, not a new project. Your contacts, conversations and integrations are already there.
How the agents work together
Each agent does one job well. When a conversation needs a different job, the agent passes it on, along with everything the customer has already said.
It greets the caller and learns she wants to see a dermatologist next week.
The name, number and reason for the visit pass across. The caller is not asked again.
It offers two open slots, books the one she picks and sends a confirmation.
A reminder goes out before the visit. The call, booking and outcome show in the dashboard and your CRM.
The same pattern links the WhatsApp Lead Generation Agent to the Appointment Setter for sales calls. It also links HR Interview Screening to it for interview slots.
Channels
Inbound and outbound calls on your existing number or a new one.
AI voice agentsOn the official WhatsApp Business Platform, with approved templates for reminders.
WhatsApp AI chatbotsA chat widget on your website that loads only when a visitor opens it.
Coming soon
A tablet at your reception desk where walk-in visitors talk to the AI Receptionist.
Each agent can run on phone, WhatsApp or web chat, depending on the workflow.
Integrations
All six agents share one integrations layer. Connect a calendar or CRM once, and every agent can use it.
Dashboard
Every call and chat in one list, with transcript, summary, outcome and the agents involved. Filter by agent, channel or result, and step in when needed.
Volumes, resolution rate, handoffs, bookings and collections by day and by agent. See which questions come up most, and where the agents hand off.
Set each agent's knowledge, script, working hours, languages and handoff rules. Changes are validated before they go live.
Security and privacy
Every agent configuration, conversation and integration belongs to one tenant. One business never sees another's data.
Role-based access for admins and team members. Decide who can view conversations, change settings or export data.
Hosted on secure cloud infrastructure, with encryption in transit and at rest. Prilient is ISO/IEC 27001 certified.
Recording notices, opt-in records and opt-out handling are built into the voice and WhatsApp flows.
You set how long conversations and recordings are kept. Deletion requests follow our data deletion process.
Prilient is a registered Principal Entity on India's DLT platform, and outbound SMS and calls follow TRAI's DLT and DND rules.
See our privacy policy for how we handle personal and WhatsApp data.
Industries
AI Receptionist and Appointment Setter for bookings, reminders and after-hours calls. Clinical calls go to your staff.
Receptionist · Appointment Setter · Support
Qualify property enquiries from ads on WhatsApp and book site visits for your sales team.
WhatsApp Lead Generation · Appointment Setter
Answer admission and course questions, qualify enquiries and book counselling sessions.
Receptionist · WhatsApp Lead Generation · Appointment Setter
Timely, respectful EMI and due-date reminders, with a clear route to your collections team.
Debt Collection · Customer Support
Screen applicants at volume and book the shortlisted ones with your recruiters.
HR Interview Screening · Appointment Setter
Tell us your busiest conversations and we'll show you which agents fit.
Book a free AI consultationOnboarding
See the agents on your use case in a 30-minute call.
Choose the agents and channels you need and agree the goals we will measure.
We load your knowledge and rules, then connect your number, WhatsApp, calendar and CRM.
Your staff try real scenarios and we adjust scripts and handoffs until they are happy.
We launch, watch the first conversations closely and review results with you every week.
Typical time from demo to go-live: 1–2 weeks for the ready-made agents.
Live demo
Open the demo and ask it what you'd ask your own front desk. For a walkthrough of all six agents on your use case, book a demo with our team.
FAQs
It is an AI agent that answers your clinic's phone and chats, books and reschedules appointments and answers practical questions like timings and fees. It never gives medical advice and passes clinical or urgent calls to your staff.
No. You pick only the agents you need, and you can add more later. Because they share one platform, a new agent uses the contacts and integrations you have already set up.
When a conversation needs a different job, the current agent passes it on with everything the customer has said. For example, the AI Receptionist hands a caller who wants a visit to the Appointment Setter, which books the slot.
Phone, WhatsApp and web chat on your website. A tablet kiosk for your reception desk is coming soon.
Yes. It reads open slots from your calendar or booking software, books the slot, sends a confirmation and follows up with reminders. We connect it during onboarding.
It is designed for polite, respectful reminders with consent and opt-out handling. In India, outreach follows TRAI's DLT and DND rules, and Prilient is a registered Principal Entity on DLT. Your own lender and legal rules still apply, so we configure scripts with your compliance team.
It asks every candidate your first-round questions in the same way and records their answers and availability. Your recruiters get a shortlist and can book interviews with the ones they choose.
Yes. The platform is multi-tenant, and every configuration, conversation and integration belongs to one tenant. You decide who in your team has access and how long data is kept.
Book a free call and we'll show you the agents on your own calls and chats.
Free 30-min call · NDA on request · Based in Vaishali Nagar, Jaipur
